AGAINST VIOLENCE ON ALL WOMEN

The Circle That Protects You - 016 -

The Ministry of Equality, through the Government Delegation against Gender Violence, provides the telephone service of information, legal advice and immediate psychosocial attention by specialized personnel to all forms of violence against women, through the abbreviated telephone number 016; by WhatsApp at the number 600 000 016; through an online chat on the website of the Government Delegation against Gender Violence and by email to the online service 016-online@igualdad.gob.es.

Our Services

Free, Confidential. Accessible for people with hearing and/or speech disabilities and low vision. Attention in 53 languages by phone (24 hours): Spanish, Catalan, Basque, Galician, English, French, German, Portuguese, Mandarin Chinese, Russian, Arabic, Romanian, Bulgarian, Tamazight and 39 other languages through a tele-translation service. General information service (24-hour service from Monday to Sunday). General information service (24-hour service from Monday to Sunday). Legal advice service (from 8 a.m. to 10 p.m. from Monday to Sunday).

FREE, CONFIDENTIAL, IN 53 LANGUAGES, PHONE 24 HOURS

- Immediate psychosocial care for all people who need emotional containment and immediate psychosocial accompaniment (24-hour service from Monday to Sunday): Performed by specialized personnel.

- Attention consultations from all over the territory.

- Referral of emergency calls to 112.

- Coordination of similar services of the Autonomous Communities.

- Information to women victims of gender violence and their environment about what to do in case of abuse.

- Information on resources and rights of victims in terms of employment, social services, economic aid, information, assistance and reception resources for victims of this type of violence.

- Referral of calls made by minors to the ANAR Children and Adolescents Helpline: 900202010

- Referral of calls related to the trafficking of women and girls for the purpose of sexual exploitation to the telephone number of the Ministry of the Interior: 900105090

AGAINST VIOLENCE ON ALL WOMEN

The Circle That Protects You - 016 -

Our Services

FREE, CONFIDENTIAL, IN 53 LANGUAGES, PHONE 24 HOURS

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